Shipping & Returns

Do you have a walk-in store where I can physically pick-up my merchandise?

Our brick and mortar store and our on-line store are two separate things.;One may not carry the same merchandise as the other nor do we offer similar discounts and prices respectively. All orders are placed online and shipped via USPS and UPS, or in the case of military bases, via APO U.S. Postal Service -- no exceptions.

Does deliver to APO or FPO addresses?

Yes, we deliver to APO/FPO addresses. APO/FPO orders are shipped by the United States Postal Service and usually take more time to process and, once shipped, five to ten working days to deliver. However, we cannot control delivery time. Some APO/FPO orders may require 6-8 weeks of lead-time.

Can you use registered mail for my APO/FPO order

Presently we do not offer a registered mail option for APO/FPO orders. We currently utilize only the standard service offered by the United States Postal Service to keep rates as low as possible.

Does deliver to P.O. Boxes?

We do not ship to standard P.O. Boxes. However, we can ship to residential P.O. Boxes in rural areas.

Do you ship internationally?

We do not currently ship internationally; we only deliver to locations within the United States.

How long is the waiting period before I am able to file a claim for a lost, damaged, miss-delivered or tampered package?

If your order was damaged, miss-delivered or tampered with while in transit, please email us within 3 business days of delivery. If your order was lost while in transit, please the appropriate shipping carrier prior to contacting us.

How do I contact

Please use the Contact Us link

What information should I provide when I email?

  Sales Order Number

   RMA number (if applicable)

    E-mail address

   Customer Number

Item #(s) or description of each item in question





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